Welcome to iTrustCapital®™
iTrustCapital®™ is a purpose-built platform that empowers investors to integrate both cryptocurrencies and precious metals—like gold and silver—into their retirement strategy. Using a self-directed IRA, you can manage, trade, and grow your assets within a tax-advantaged environment. Our mission is to provide seamless, secure access to alternative assets.
The iTrustCapital®™ Login is your gateway to this powerful suite of tools—allowing you to view balances, execute trades, track performance, and handle administrative needs easily from your dashboard.
Login to Your Account
Accessing your iTrustCapital®™ account is straightforward and secure. Follow the steps below to log in:
After entering your credentials, if two‑factor authentication (2FA) is enabled, you'll be prompted to enter a verification code from your authenticator app or SMS service. Once verified, you'll be redirected to your account dashboard.
Features & Dashboard Tools
Upon logging in, you gain full access to a powerful suite of features built to help you manage a modern retirement portfolio:
- Real-time trading: Buy and sell cryptocurrencies (e.g. Bitcoin, Ethereum) and physical metals (gold, silver) 24/7.
- Portfolio overview: View asset allocation, current market values, and performance metrics.
- Historical transaction history: Track deposits, withdrawals, trades, and transfers all in one place.
- Funding & withdrawals: Initiate contributions, rollovers, or distributions using supported banking or IRA transfer methods.
- Order types: Use market, limit, or conditional orders to execute trades at your desired price levels.
- Document center: Access tax forms, account statements, adoption agreements, and disclosures securely from within your account.
- Account settings: Update personal information, manage beneficiaries, adjust security settings, and reset passwords.
- Support & help: Submit support requests or view knowledge base resources directly from your account portal.
iTrustCapital®™ is specifically engineered for ease-of-use and transparency, so you can spend more time focusing on strategy and less time navigating complicated menus.
Security & Best Practices
Your security is our top priority. We employ robust technical and procedural safeguards to protect your account and assets. Here are some key features and recommendations:
- Two‑Factor Authentication (2FA): Required for logging in, performing sensitive transactions, or changing security settings.
- Encrypted communication: All traffic between your browser and our servers is encrypted via TLS/SSL.
- Device & IP monitoring: Unrecognized devices or location changes may trigger alerts or require verification.
- Session timeout: Idle sessions automatically log out after a set period to prevent unauthorized access.
- Role-based access control: Internal operations follow strict access rules and audits.
To help protect your account, we recommend the following personal precautions:
- Use a strong, unique password (combine uppercase, lowercase, numbers, symbols).
- Prefer an authenticator app (Google Authenticator, Authy) over SMS when possible.
- Never share your login credentials or 2FA codes.
- Avoid logging in via public or unsecured Wi-Fi networks.
- Regularly review your transaction history and alert us to any suspicious activity.
- Keep your devices (PC, phone) updated with the latest security patches and antivirus/malware protection.
Troubleshooting & Support
If you encounter login or account access issues, here are common problems and solutions:
Forgot Password
Click the “Forgot Password?” link on the login page. Enter your registered email. We'll send you a secure password reset link. Follow the instructions to create a new password.
Incorrect Credentials / Typos
Double-check your email (watch out for uppercase/lowercase) and password. Ensure Caps Lock is off and try typing your password in a text editor to verify before pasting.
2FA Code Not Working
Confirm your device’s time is synchronized (apps like Authenticator depend on accurate timestamps). If needed, use a backup code or contact support to reset 2FA.
Browser or Cache Issues
Clear your browser cache and cookies, disable ad-blockers or privacy plugins, or try incognito/private mode. Using another browser or device can help isolate the issue.
Account Locked or “User Not Active”
After repeated failed login attempts, your account might be temporarily locked. Alternatively, an account marked “not active” may require reactivation. In both cases, contact our support team for assistance.
Contacting Support
If self-service options do not resolve your issue, reach out to our support team:
- Email: support@itrustcapital.com
- Submit a request via the support form (accessible within the help center)
- Account‑related verification may include identity documents or security questions
We aim to respond as promptly as possible. For urgent matters (e.g. suspected account breach), please mark your request as high priority.
Important Disclaimers & Notices
The information provided here is for general guidance and does not constitute financial, tax, or legal advice. Use of iTrustCapital®™ and its services are subject to the terms, conditions, disclosures, and agreements as detailed on our official website.
Past performance is not indicative of future results. Investments carry risk, especially in volatile asset classes like cryptocurrencies and precious metals. Always consult with a qualified advisor before making investment decisions.
iTrustCapital®™ and its logos are trademarks of iTrustCapital. All rights reserved. Other names, logos, product names, or marks mentioned herein may be the trademarks of their respective owners.